ISO Certification

UNSSC achieved ISO 9001:2015 certification for its Quality Management System (QMS), covering the provision of Learning Management System (LMS) services and training related to the LMS usage.  

ISO 9001 is an internationally recognized quality management standard used across sectors worldwide. It provides a framework to help organizations consistently deliver quality services, manage risks, monitor performance and continually improve their processes. For UNSSC, these principles apply to the technical and operational support provided for enterprise digital learning platforms and solutions across the UN system. Accreditation was assessed through a formal audit conducted by Apave Certification Italia SRL, an independent external certification body.

The certification is a tangible recognition of UNSSC's commitment to quality and continuous improvement in delivering digital learning services. It also provides a framework for strengthening this commitment through systematic monitoring, evaluation and improvement of operational processes, reflecting an ongoing focus on services reliability, responsiveness, customer satisfaction and the consistent delivery of services aligned with internationally recognized quality management principles.  

The UN system can count on an internal LMS service solution with certified quality management, UN-specific expertise and a commitment to continual improvement.