
Building AI skills across the UN system
AI Skills for UN personnel is an initiative led by the United Nations System Staff College (UNSSC), in close collaboration with the Executive Office of the Secretary-General and Microsoft Elevate, with contributions from teams across the UN, in support of the UN 2.0 and UN80 agendas.
Drawing on UNSSC's mandate as the UN's inter-agency learning institution, the initiative builds AI literacy and applied AI skills for UN personnel through live webinars, structured learning programmes and curated resources, all accessible free of charge across UN entities, roles and duty stations.
Whether you are exploring AI for the first time, looking to apply it to your daily work, or leading your team through the shift to AI-enabled ways of working, you will find a starting point here. Guided by the strategic direction of UN 2.0 and UN80, and supported by Microsoft's expertise in AI, digital skilling and responsible technology deployment within the broader United Nations–Microsoft cooperation framework, this initiative offers UN personnel a trusted, values-based foundation to understand and responsibly use AI-enabled tools.

Live, hands-on webinars for colleagues across the system, supporting AI skills development and the responsible adoption of emerging technologies through expert-led demonstrations, guided exercises, and direct interaction with technical specialists. A formal credentialing process recognizes attendance and completion through digital badges on the Blue Line platform.
A guide to using AI confidently while protecting people, operations, and the organization. This session covers data handling, integrity risks, and human-in-the-loop safeguards.
A conceptual introduction highlighting what AI Agents are, the popularization of Agentic AI, and an overview of basic tools to get started.
A structured eight-week training programme for colleagues with a M365 Copilot licence, designed to build fluency across the full Copilot suite, with a formal credential awarded upon completion of all eight sessions.
Understand basics of M365 Copilot Chat and Research Agent (using Deep Reasoning model) and introduce prompting and prompt engineering to drive early adoption.
Transform your email management with Copilot in Outlook. This workshop will guide you through using AI to organize your inbox, draft emails, and schedule meetings efficiently
Harness the full capabilities of Copilit in Teams to prepare for meetings, catch up on conversations, and generate summaries, action items, and follow-ups directly in the flow of work.
Leverage Copilot in Excel to transform your data management and analysis. Learn how to harness AI to automate data tasks, generate insights, and visualize information effectively.
Unlock the full potential of Microsoft Word with Copilot to enhance your document creation, editing, and collaboration processes, making your work more efficient and impactful.
Learn how to quickly generate professionallooking slides with relevant content and design elements, automate design tasks, and enhance your storytelling capabilities using AI.
Coming soon!
Coming soon!
Continue building on your knowledge from previous sessions in this session, aimed at progressing your usage into more advanced usage of the tools.
Coming soon!
Coming soon!
Go beyond individual productivity with this session, which will focus more on use cases relevant to your department and agency’s mission vs. your individual productivity.
Coming soon!
Coming soon!
Targeted in-person programmes for senior UN leaders, combining executive-level AI content with practical application, peer learning, and cohort-based engagement to address real-world leadership challenges.
What the programme offers:
• Executive-focused AI literacy for real leadership challenges
• Facilitated, cohort-based learning with practical application
• Designed for senior and executive UN leaders