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AI Skills for UN Personnel
Building AI skills across the UN system
Introduction
Start your AI Learning Journey Today!
AI Skills for UN personnel is an initiative led by the United Nations System Staff College (UNSSC), in close collaboration with the Executive Office of the Secretary-General and Microsoft Elevate, with contributions from teams across the UN, in support of the UN 2.0 and UN80 agendas.
Drawing on UNSSC's mandate as the UN's inter-agency learning institution, the initiative builds AI literacy and applied AI skills for UN personnel through live webinars, structured learning programmes and curated resources, all accessible free of charge across UN entities, roles and duty stations.
Whether you are exploring AI for the first time, looking to apply it to your daily work, or leading your team through the shift to AI-enabled ways of working, you will find a starting point here. Guided by the strategic direction of UN 2.0 and UN80, and supported by Microsoft's expertise in AI, digital skilling and responsible technology deployment within the broader United Nations–Microsoft cooperation framework, this initiative offers UN personnel a trusted, values-based foundation to understand and responsibly use AI-enabled tools.
Webinars & Events
Empowering UN 2.0 Live Event Series
Live, hands-on webinars for colleagues across the system, supporting AI skills development and the responsible adoption of emerging technologies through expert-led demonstrations, guided exercises, and direct interaction with technical specialists. A formal credentialing process recognizes attendance and completion through digital badges on the Blue Line platform.
No M365/Copilot Licence Required
Work Smarter with AI
A general introduction to AI for day-to-day productivity for non-technical UN personnel.
Empowering UN 2.0
AI and Your Workflow
No M365/Copilot Licence Required
Responsible Use of AI
A guide to using AI confidently while protecting people, operations, and the organization. This session covers data handling, integrity risks, and human-in-the-loop safeguards.
Empowering UN 2.0
AI and Your Workflow
No M365/Copilot Licence Required
Introduction to Generative AI and Prompt Engineering
Basics of how generative AI works and beginner-friendly prompt engineering strategies.
Empowering UN 2.0
AI and Your Workflow
No M365/Copilot Licence Required
Introduction to Agentic AI
A conceptual introduction highlighting what AI Agents are, the popularization of Agentic AI, and an overview of basic tools to get started.
Empowering UN 2.0
AI and Your Workflow
M365 Copilot Training
A structured eight-week training programme for colleagues with a M365 Copilot licence, designed to build confidence and practical fluency across the M365 Copilot suite. Throughout this progressive learning journey with weekly sessions, participants will learn how to use Copilot's AI-powered capabilities effectively in their everyday work. Colleagues who attend all eight sessions will receive a certificate of completion, recognising their commitment to developing M365 Copilot expertise. Individual sessions are also open to colleagues who wish to explore specific topics without completing the certification pathway.
M365/Copilot Licence Required
M365 Copilot Chat and Prompt Engineering
Understand basics of M365 Copilot Chat and Research Agent (using Deep Reasoning model) and introduce prompting and prompt engineering to drive early adoption.
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Copilot in Outlook
Transform your email management with Copilot in Outlook. This workshop will guide you through using AI to organize your inbox, draft emails, and schedule meetings efficiently
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Copilot in Teams
Harness the full capabilities of Copilit in Teams to prepare for meetings, catch up on conversations, and generate summaries, action items, and follow-ups directly in the flow of work.
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Copilot in Excel
Leverage Copilot in Excel to transform your data management and analysis. Learn how to harness AI to automate data tasks, generate insights, and visualize information effectively.
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Copilot in Word
Unlock the full potential of Microsoft Word with Copilot to enhance your document creation, editing, and collaboration processes, making your work more efficient and impactful.
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Copilot in PowerPoint
Learn how to quickly generate professional looking slides with relevant content and design elements, automate design tasks, and enhance your storytelling capabilities using AI.
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Advanced Use of M365 Copilot
Continue building on your knowledge from previous sessions in this session, aimed at progressing your usage into more advanced usage of the tools.
Licensed Training
Building AI Literacy
M365/Copilot Licence Required
Departmental and Mission-related Use Cases
Go beyond individual productivity with this session, which will focus more on use cases relevant to your department and agency’s mission vs. your individual productivity.
Licensed Training
Building AI Literacy
Leadership Offerings
AI for Executive Leaders
Targeted in-person programmes for senior UN leaders, combining executive-level AI content with practical application, peer learning, and cohort-based engagement to address real-world leadership challenges.
What the programme offers:
• Executive-focused AI literacy for real leadership challenges
• Facilitated, cohort-based learning with practical application
• Designed for senior and executive UN leaders