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Change and Transformation
Introduction
Why change and transformation?
The United Nations must continuously adapt to address complex global challenges such as climate change, shifting power dynamics and rising inequalities. These realities demand a more agile and forward-looking UN, capable of aligning vision, action and collaboration across the system. The Secretary-General’s UN 2.0 vision calls for a modern UN powered by data, digital, innovation, strategic foresight and behavioural science – the Quintet of Change. To deliver results, transformation must be system-wide and sustainable, cutting across mandates, cultures and operational contexts, and supported by coherent direction and effective coordination.
At UNSSC, we offer tailored support to help UN entities navigate this complexity and embed change effectively. Through training, e-learning, advisory services and knowledge-sharing platforms, we enable organizations to embrace new technologies, foster a forward-looking culture and anticipate future challenges. Our convening spaces and peer-learning networks create opportunities for collaboration and co-creation, ensuring that change is not only implemented but sustained. Together, we build the capacity for leaders, people managers and transformation teams.
Tailored learning solutions
Tailored learning solutions
Change Clinics
Our behavioural science-informed change clinics help small teams develop a change strategy aligned with their project management strategy. Through a structured process, teams identify and agree on their key change challenge in collaboration with their project teams and their sponsors. They then develop a tailored change strategy and prototype solutions, which are tested with users during the programme. Feedback is incorporated to refine these solutions before teams present their final recommendations to their sponsors.
Strategy Development
A tailored facilitation process designed to help organizations or teams craft effective change strategies for specific transformations. This solution often combines facilitation with advisory services and, where appropriate, executive coaching. Depending on the context, the process may include one or several key steps: making the case for change, clarifying a change vision, building and training a change team, developing a change strategy, guiding implementation planning, and strengthening capacity. Strategy development can also incorporate assessments such as organizational change readiness, organizational health, and change impact analysis to ensure a comprehensive approach.
Organizational and team health assessments
We provide data driven, evidence-based understanding of how teams function within complex organizational systems. By combining quantitative insights with qualitative reflections, the assessment tools we use (CARE and GameChanger) generate a holistic picture of team dynamics and organizational health. Beyond the assessments, we facilitate tailored debrief sessions and action planning workshops, helping teams translate insights into practical steps.
Innovation Strategy in Action
This solution equips participants with the skills and tools to design, implement and scale user-centred innovations aligned with strategic priorities. Through hands-on learning, participants explore innovation methodologies, resource mobilization mechanisms and storytelling techniques to foster a culture of innovation and drive transformative change.
Futures by Design
This practical workshop highlights how strategic foresight, innovation and behavioural science can drive transformation across an organization or team. Through practical tools and collaborative learning, participants explore design thinking, psychological safety and communication strategies to effectively navigate change and translate foresight into an actionable strategy.
Open-enrolment courses
Open-enrolment courses
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