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Digital Learning Services for a Stronger, More Connected UN
Digital learning is not just a delivery channel, it is a strategic enabler of the UN’s mandate. The UN System Staff College (UNSSC) is a trusted partner to the UN system, delivering innovative, scalable, and cost-efficient solutions, and our Digital Learning Services operationalize this mandate at scale.
Learning infrastructure
A unified, interoperable and continuously enhanced learning infrastructure by the UN, for the UN
Through a unified, interoperable and continuously enhanced learning infrastructure, we help the UN break silos, accelerate inter-agency cooperation, and achieve cost savings.
The UN system and its entities can now rely on a modern, secure, and scalable learning infrastructure that supports collaboration, shared development, and a consistent user experience across the system. This allows UN staff globally, including those in remote and hard-to-reach duty stations, to learn as one UN, benefit from shared innovations, and engage in a connected learning community that strengthens both individual capabilities and collective impact.
Transformational Learning Design, Rooted in UN Expertise
Bringing together UN knowledge and world-class learning experience design
Our team of instructional designers can work with you to define business learning objectives, structure coherent learning pathways, and develop engaging, inclusive, and pedagogically sound digital content and interactions. We work in close partnership with the College’s programmatic teams to ensure every client benefits from the full depth of UNSSC expertise, both substantive and technical. This integrated approach guarantees that clients receive end-to-end support, encompassing meaningful content, robust learning design, and high-quality digital execution, all aligned with UN values and system-wide priorities.
Furthermore, UNSSC integrates responsible artificial intelligence into the instructional design process to enhance quality, precision, and learner relevance. We use AI to streamline content development and accelerate iteration, while maintaining full learning design oversight by human experts. This ensures that every digital programme is not only efficient to produce but also deeply tailored to learners’ contexts, diverse needs, and UN-related challenges.
Design and User Experience (UX)
A design service to help you create transformative learning experiences that feel intuitive, inclusive, and learner-centred
We blend human-centred design and user experience (UX) in everything we do. Our designer and UX specialists can help UN entities create digital learning experiences that are intuitive, inclusive, and aligned with their organizational identity.
We work collaboratively and can support UN entities through user research, content inventory, audit and migration, learning journey mapping and other UX services to achieve a learning journey that reflects your organizational identity while meeting the highest standards of modern digital experience.
Marketing, Promotion & Strategic Communication
Make your learning impossible to miss. Make participation impossible to resist.
Through end-to-end support, we help UN entities to increase the visibility, reach, and impact of their learning initiatives. We can design and implement targeted communication strategies, craft clear and compelling messaging, and develop promotional campaigns that drive learner participation and engagement.
From strengthening brand coherence to mobilizing participation in flagship programmes, we help UN entities ensure their learning offer is seen, valued, and aligned with organizational goals. Our services include audience analysis, communication planning, content creation, campaign execution, and performance monitoring.
Design of Corporate Digital Learning Framework
We build the framework. You bring it to life.
We can support you in building a coherent, future-ready digital learning framework that aligns technology, people, and processes under a unified strategy. We help you define vision, select and configure the right platforms, and put in place the governance, workflows, and capacities needed to run digital learning effectively at scale. Our support covers the full lifecycle—from assessing current systems and formulating a digital learning strategy, to shaping team roles, upskilling staff, and establishing monitoring and evaluation mechanisms. We help you build a sustainable digital learning ecosystem you can manage, grow, and continuously improve on your own.
Our Approach
Continuous Research and Development (R&D)
Always Evolving, by Design
We continuously invest in research and development to ensure our digital learning ecosystem evolves in line with emerging trends, technologies, as well as organizational and user needs. We implement an action-oriented and interdisciplinary research to ensure every enhancement is informed by actual needs and adds systemic value.
Through pilot projects, experimentation, and applied research, we test and evaluate the latest trends in learning design, artificial intelligence, gamification, and data-driven learning. This to guarantee a future-ready digital learning environment that stays modern, secure and impactful over time.
Shared innovation
Shared Solutions, Shared Strength
We look at innovation as a collective asset. Our shared innovation and consortium model represents a cost-effective mechanism to ensure that no UN entity is left behind due to budget or capacity constraints. By investing once and sharing widely, we turn corporate needs into system-wide value.
Collaboration and knowledge exchange
Connecting Minds, Elevating Practice
We promote collaboration and knowledge exchange among UN entities and colleagues. Acting as a convener of knowledge, we facilitate information exchange and make sure that expertise, insights and best practices become part of a wider pool of UN collective intelligence. The result is a more connected UN learning ecosystem powered by the contributions of every member.