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Communications
Introduction
Why communications?
Communication is a cornerstone of effective action across the United Nations (UN) and beyond, and a strategic function that supports mandate delivery, fosters trust and enables collective action to achieve the Sustainable Development Goals (SDGs). The UN needs practitioners who can shape coherent, purposeful and impactful messages that reflect the organization’s vision and mission. It requires leaders who can tell compelling stories that inspire trust, mobilize collective action and offer solutions. In a complex global environment, the UN also needs credible messengers of hope who can capture imagination and drive meaningful change.
Empowering UN communication for global goals
At UNSSC, we understand that communication is central to the UN’s ability to inform, influence and inspire. Our learning programmes strengthen essential skills – from drafting clear and accessible documents, such as reports and correspondence, to using emerging AI-powered tools to enhance writing and engagement.
We also build capacity in strategic communications, public speaking, social media and managing misinformation. By mastering these skills, UN personnel are empowered to explain complex issues with clarity, shape narratives around sustainable development and ensure messages are both memorable and impactful. Ultimately, effective communication becomes a catalyst for results, helping the UN mobilize action and sustain trust.
Tailored learning solutions
Tailored learning solutions
Strategic Communications Training for UNOPS Austria Multi-Country Office
We provide customized training to build skills in strategic communications, storytelling and political acumen. For example, we co-designed and delivered with UNOPS Austria Multi-Country Office (AUMCO), a two-day workshop offering parallel tracks for communications officers and project managers. Plenary sessions introduced core UNOPS communication principles, while specialized clinics tailored to each track enhanced participants’ ability to craft compelling, people-centred stories, navigate complex stakeholder relationships and convey UNOPS’ value to partners, boosting the organization’s visibility and impact.
Grant and Proposal Development and Writing for WFP
In today’s competitive funding environment, the ability to craft clear, persuasive and results-oriented proposals is essential to securing partnerships and driving sustainable programme impact. This customized, instructor-led online training – which we successfully delivered for World Food Programme (WFP) personnel – strengthens participants’ capacity to design and write compelling grant proposals aligned with donor requirements and each organization’s strategic objectives.
Effective Writing Skills for MINUSCA
This customized online course is designed to enhance participants’ ability to draft clear, concise and audience-focused documents in line with UN communication standards. For example, through interactive sessions and practical exercises, we supported the personnel of the United Nations Multidimensional Integrated Stabilization Mission in the Central African Republic (MINUSCA) by strengthening their writing, editing and structuring skills to produce professional and impactful reports, correspondence and emails.
UN Strategic Communications in Action for MINUSCA
Our flagship communications course is a comprehensive face-to-face programme covering UN communication priorities, immersive media training, and challenges including crisis communications and information integrity (mis- and disinformation).
In the Central African Republic, we delivered two back-to-back editions of the course in English and French, tailored to the complex operational context of the United Nations Multidimensional Integrated Stabilization Mission in the Central African Republic (MINUSCA). Participants developed practical skills to leverage social media and safeguard information integrity in crisis settings at field- and country-level.
Communication & Media Training for WHO Somalia
Our communications programmes build the skills needed to translate programmatic work into compelling communications that power advocacy and donor engagement.
For example, we delivered a four-day, face-to-face training for World Health Organization (WHO) Somalia, adapting these skills to conflict settings. Alongside foundational sessions on advocacy and strategic communications, the programme covered crisis communications and the prevention of sexual exploitation and abuse (PSEA), enabling participants to communicate WHO’s work more effectively at field and country level.
Open-enrolment courses
Open-enrolment courses
Testimonials
Testimonials
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