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Leveraging Copilot for Effective Communication in the United Nations
This 5-week online course is designed to empower United Nations (UN) staff with the skills and knowledge necessary to effectively utilise Copilot in their daily work. With a focus on improving the clarity and accessibility of reports, analyses, and various other written products, participants will learn how to create better prompts, build prompt libraries, and leverage Copilot capabilities to produce relevant, jargon-free content. Through a combination of interactive sessions, practical exercises, and collaborative discussions, this course aims to enhance UN staff's ability to communicate complex ideas more understandably and engagingly.
Being an effective writer is a required critical skill throughout the UN. This course will introduce you to the power of Copilot as a valuable tool for achieving clear, concise, and accessible communication. Initial outputs from Copilot are often exceedingly conventional and lack relevant details. However, by using a process of prompt refinement, users can generate text that comes closer to serving the purposes and audiences intended with its output. Copilot offers six basic strategies for improving results from initial queries.
By harnessing the potential of Copilot, you can transform your reports, analyses, and other written products into documents that resonate with diverse audiences, break down complex concepts, and foster a greater understanding of the UN's mission and work.
By the end of this course, participants should be able to:
- Explain the fundamentals of Copilot and its applications in improving written communication: Participants will be able to explain the core concepts and principles behind Copilot and demonstrate an understanding of its applications in enhancing written communication.
- Develop effective prompts and prompt libraries tailored to various communication needs: Participants will acquire the skills to create well-crafted prompts and build prompt libraries customised to address diverse communication requirements.
- Utilize Copilot for producing jargon-free content across various formats: Participants will be proficient in using it to generate clear and jargon-free written materials, including reports, articles, web content, social media posts, speeches, meeting notes, summaries, cost-benefit analyses, terms of reference, and other written products.
- Collaborate efficiently with Copilot to enhance clarity and accessibility: Participants will demonstrate the ability to collaborate seamlessly with Copilot to improve the clarity, accessibility, and overall quality of their written work, optimising content for various audiences.
- Apply ethical considerations and implement quality control measures with AI-powered writing assistance: Participants will apply ethical guidelines and implement quality control measures when utilising AI-powered writing assistance tools, ensuring that their use aligns with professional and ethical standards in written communication.
This course will blend interactive online sessions, hands-on exercises, group discussions, and practical assignments to ensure participants gain a comprehensive understanding of how to leverage Copilot effectively. Each session will provide a mix of theoretical knowledge and practical skills, encouraging active participation and collaboration among participants. Assignments and projects will be designed to allow participants to apply what they have learned to real-world UN scenarios.
Week 1: Introduction to Copilot and Prompt Creation
Session 1: Understanding AI and Copilot
- Introduction to Copilot and its capabilities
- AI ethics and responsible use
- Effective Prompts, the intuition behind prompts.
- Principles of effective prompt creation, prompting patterns
- Introducing new information to large language models
- Building prompt libraries for different contexts
Homework: Create a set of prompts for specific UN communication needs.
Week 2: Leveraging Copilot for Jargon-Free Writing
Session 1: Writing Clearly and Concisely
- Techniques for clear and concise writing
- Develop a road map for a programme to gain advantages through the use of AI
- Collaborative writing with Copilot
- Strategies for collaborative work with AI
- Using Copilot to simplify complex content
Homework: Collaborate with Copilot to transform a jargon-filled document into plain language.
Week 3: Ethical Use and Quality Control
Session 1: Ethical Use of AI in Communication
- Ethical considerations when using AI in the UN
- Ensuring transparency and accountability
Session 2: Quality Control and Review
- Techniques for reviewing AI-generated content
- Incorporating human expertise in the editing process
Homework: Create a presentation
Week 4: Practical Application and Integration
Session 1: Using Copilot in Real-world Scenarios
- Practical use cases and examples within the UN
- Integrating Copilot into existing workflows
Session 2: Final Project Presentations and Feedback
- Participants present their AI-enhanced documents
- Peer feedback and discussion
Homework: Apply Copilot to create a UN document, such as a report, article, or summary, and prepare a presentation for Week 5.
Week 5: Final Projects and Course Conclusion
Develop a road map for a programme to gain strategic advantage through the use of artificial intelligence.
Session 1: Final Project Presentations (continued)
- Participants present their UN documents with AI enhancements
- Peer and instructor feedback
Session 2: Course Recap and Future Applications
- Reflect on course learnings and applications beyond the course
- Resources and support for ongoing Copilot usage
All UN staff members
USD 1,100
