Cancellation Policy (applicable only to fee-paying learning activities)

  1. The following cancellation policy will become effective upon your acceptance to a fee-paying activity by UNSSC.
  2. All cancellations must be received in writing.
  3. In the unforeseen circumstances that you have to cancel your participation, and in view of actual costs incurred by UNSSC for the design, development and organization of the activity, the UNSSC will only be able to refund your payment or waive your responsibility to pay the fee in accordance with the following criteria:

 

Written Cancellation Received:

Refund/Payment due:

15 calendar days or more before the start of the activity

100% refund of the tuition fee/ full waiver of tuition fee payment

14 to 8 calendar days before the start of the activity

50% refund of the tuition fee/ 50% tuition fee to be paid to UNSSC

7 calendar days or less before the start of the activity, including non-attendance

No refund of the tuition fee/ 100% tuition fee to be paid to UNSSC

 

Insufficient demand: UNSSC reserves the right to cancel a learning activity if there is insufficient demand, as determined by us in our sole and absolute discretion. In this case, you will receive a full refund, but no interest will accrue on any amounts refunded to you and any applicable bank charges will be offset against the refunded amount.

Multimedia material

I herewith acknowledge it may not be possible to exclude me, in my capacity as participant in this learning activity, from processes aimed at obtaining photographic, video and other multimedia material to document and communicate on this learning activity. Therefore I consent to UNSSC making use of any such photographs, videos and other multimedia material in which I may be included for the promotion of UN values and activities, or as required in support of UN initiatives, including their inclusion in learning and communication products, publications and activities carried out by the UNSSC or its partners, including public media, and distributed through any means UNSSC deems appropriate for the fulfilment of these goals. 

Privacy policy

The UNSSC is committed to protecting individual privacy and securing the personal information processed by the UNSSC. As an international organization belonging in the United Nations System, the UNSSC enjoys privileges and immunities and is not bound by privacy and data protection regulations enacted by nation States, including the EU’s General Data Protection Regulation (GDPR).

The UNSSC processes personal data in accordance with the Personal Data Protection and Privacy Principles adopted by the UN High-Level Committee on Management (HLCM) at its 36th Meeting on 11 October 2018, and this document.

The UNSSC defines personal data as “information relating to an identified or identifiable natural person (“data subject”). The UNSSC uses the term “data processing” to describe all the activities associated with the handling of personal data, including collection, storage, usage, transfer, and disposal.

On this basis, the UNSSC processes personal data in accordance with the following principles:

Fair and Legitimate Processing

The UNSSC processes personal data in a fair manner, in accordance with its mandate and on the basis of any of the following:

  1. The consent of the data subject, for example when a data subject enrols in a training course;
  2. The best interest of the data subject, consistent with the mandate of the UNSSC;
  3. The mandate and applicable legal framework of the UNSSC. For example, the UNSSC may collect the feedback of participants to better design future training activities;
  4. Any other legal basis specifically identified by the UNSSC.

Purpose Specification

Personal data should be processed for one or more specific purposes(s), consistent with the UNSSC’s mandate and considering the balancing of relevant rights, freedoms and interests. Personal data should not be processed in a way incompatible with such purpose(s). The UNSSC may process personal data to provide information to the users of its learning platform, such as new training opportunities and event. It may also use personal data to perform data analytics to understand, support and optimize the learning experience.

Proportionality and Necessity

The processing of personal data should be relevant, adequate and limited to what is necessary in relation to the specified purpose(s) of personal data processing. For example, if you apply to work at the UNSSC, we will not use your data in any other context.

Retention

Personal data should be retained only for the time that is necessary for the specified purpose(s).

Accuracy

Personal data should be accurate and, where necessary, up to date to fulfil the specified purpose(s).

Confidentiality

Personal data should be processed with due regard to confidentiality.

Security

The UNSSC should implement appropriate organizational, administrative, physical and technical safeguards and procedures to protect the security of personal data, including against or from unauthorized or accidental access, damage, loss or other risks presented by data processing.

Transparency

Processing of personal data should be carried out with transparency to the data subjects, as appropriate and whenever possible. This should include, for example, provision of information about the processing of their personal data as well as information on how to request access, verification, rectification, and/or deletion of that personal data, insofar as the specified purpose for which personal data is processed is not frustrated.

Transfers

In carrying out its mandated activities, the UNSSC may transfer personal data to a third party, provided that, under the circumstances, the UNSSC satisfies itself that the third party affords appropriate protection for the personal data.

Accountability

The Legal Officer is the focal point for data protection and privacy issues, and it provides advice to ensure that personal data is processed in accordance with the above principles.

Privileges and Immunities

Nothing in or relating to this privacy policy shall be deemed a waiver of any of the privileges and immunities of UNSSC under the Convention on the Privileges and Immunities of the United Nations and the Convention on the Privileges and Immunities of the Specialized Agencies.

Should you have any questions or concerns about the protection or processing of your personal data by the UNSSC, please contact the UNSSC at legal@unssc.org