The "Competency-based Interviews for Panel Members" course can be offered to individuals or groups.
For individual participants, they need to complete the self-paced online learning (3-4 hours learning time), followed by a one-on-one coaching/mentoring session with an experienced mentor to practice CBI skills.
For groups, we can combine the online module with dedicated group webinar sessions to leverage peer-to-peer learning and exchange.
In general, the focus of the online phase is to help participants understand the key concepts of CBI. The one-to-one mentoring session focuses on the practical application of the concepts.
Upon successful completion of this course, participants will be able to:
- Gain an in-depth understanding of the UN competency framework and CBI;
- Understand and perform their roles as panel members (including HR representatives);
- Have interview questions and useful templates ready to conduct CBI the next day;
- Manage CBI successfully and make justifiable selection decisions.
This programme follows learner-centered design principles, and applies adult learning, such as case-based learning, simulation-based learning, reflection and social learning.
The online phase is self-paced. Participants can start at any time and complete activities at their own pace within 2 months.
When participants have completed all the online activities, a one-to-one coaching/mentoring session will be scheduled. A final certificate of completion will be issued.
This module forms part of Blueline, UNSSC's new personalized learning hub. Upon successful completion of this module, participants can access the Extended E-Certificate on Leadership and Management, Resource Management, or other e-learning paths in Blueline. Please contact email@example.com for further information.
- UN selection system
- UN competency framework
- The roles of hiring managers and HR representatives in CBI
- Before, during and after the interview
- Building rapport and communicating through non-verbal language
- Good questions and bad questions
- Assessing candidates’ responses
- Making the selection decision
- Being aware of biases in selection decision making
- Writing reports
UN personnel at headquarters and in the field who serve as panel members in competency-based interviews.
Cost of participation
Cost of participation:
The programme fee for individual participants is $750, which includes online learning and a one-to-one mentoring session.