The course introduces participants to the skillful use of digital technologies as well as the design and facilitation of engaging and collaborative learning experiences in popular virtual classroom environments such as Zoom and Microsoft Teams.
Supporting and facilitating virtual events using tools like Zoom and Microsoft Teams have become essential skills for programme support and administrative assistants, as many organizations move to online training amidst the COVID-19 pandemic.
This five-week online course takes participants through what it takes to make online live virtual events successful, including what one needs to know before and during virtual events. It also goes into how to set up digital collaboration tools to engage participants interactively and collaboratively in live virtual events.
Upon successful completion of this course, participants will be able to:
The course is delivered entirely online.
Each week, participants will go through a number of assigned modules and reading materials, complete weekly assignments and exercises, and participate in discussion forums to share experiences, questions and comments, as well as receive feedback from the instructors.
The 2-hour webinar sessions will be conducted through Zoom on the following dates from 2:00 pm – 4:00 pm Rome Time (8:00 am – 10:00 am NY Time):
Course activities and the weekly discussion forum will be available on the UNKampus, UNSSC’s Learning Platform.
Approximate time commitment to fully participate in this course (completing pre-work, attending webinars, forum discussions, etc.) is 4-6 hours per week (2-4 hours preparation + 2 hours of webinars).
The online course will cover topics such as:
Week 1: Building Virtual Facilitation Skills and Preparing for Live Virtual Events
Tools and technologies that attendees need for active participation and engagement, tips and techniques to keep participants engaged and active in a live virtual event.
This session discusses:
Week 2: Virtual platform (Zoom and Teams) and Real-time digital collaboration tools for creating engaging and participatory online events.
This session focuses on the settings and features of Zoom and Teams. It shows participatns how to prepare and set up a breakout room and support collaborative activities, as well as how to ensure participants know how to use the technologies.
Week 3: Using Technologies (whiteboards and chats) to maximize active participation and engagement.
This session provides tips and techniques for innovative use of whiteboards, chats and breakouts to create participant interaction and engagement.
This session takes participants through tips and techniques:
Week 4: Designing virtual classroom facilitator guide.
This session demonstrates how to design virtual event agenda with interaction and collaboration activities:
Week 5: Practice facilitating an interactive and collaborative live session.
This session gives participants the opportunity to practice what they learn. Each participant will be given 10 minutes to practice facilitating an interactive and collaborative live session.
General service programme support and administrative professionals.
The cost of participation is $1,000.