Identifies the key issues in a complex situation, analyses problems and makes sound decisions.

Is valued for sound application of knowledge and expertise.

Accepts responsibility for own decisions.

Makes tough decisions when necessary.

Involves others in deciding what course of action is appropriate.

Evaluates pros and cons of alternatives and the impact of decisions on others and on the organization.

Acts with integrity.

SMN Competency 6

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This document was updated 10/12/2004.