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Judgement/Decision-making | | |
 Exercising Judgement in Decision-making
Competency Definition: This competency encompasses consultation and participatory decision-making,
transparency, taking decisions and responsibility; awareness of the impact on others, and
reflection/judgement.
Key Indicators: Takes decisions based on thoughtful reflection and analysis of complex data and
also has an ability to make quick decisions under pressure; Makes tough decisions when necessary, takes
responsibility for them and is able to explain the reasons why they were made; Recognises the importance
of different viewpoints and listens to people through a consultative and transparent process
employing negotiation, group processes, facilitation, and persuasion to achieve consensus; Makes decisions
in the best interests of the Organization and its stakeholders; Has an awareness of the impact of
self and decisions on others.
SMS Alignment: Identifies the key issues in a complex situation, analyses problems and
makes sound decisions; Accepts responsibility for own decision; Makes tough decisions when necessary;
Involves
others in deciding what course of action is appropriate; Evaluates pros and cons of alternatives and
the impact of decision on others and on the organization.
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