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Judgement/Decision-making | | |
 Decision Making
Competency Definition: Selects from among alternatives a course or courses of action, generates
and evaluates alternatives and makes choices among them.
Key Indicators: Identifies and defines the problem, idea or opportunity to be acted on; Develops
possible alternative solutions; Gathers pertinent information about alternative solutions; Considers
different
perspectives, constraints and evaluates alternatives; Takes decision with confidence and communicates
that decision with clarity.
SMS Alignment: Identifies the key issues in a complex situation, analyses problems and
makes sound decisions; Involves others in deciding what course of action is appropriate; Evaluates pros
and cons of
alternatives and the impact of decisions on others and on the organisation.
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