Judgement/Decision-making

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Competency Definition: Effectively plans what is to be achieved, involving all relevant staff members, anticipating important or critical events, identifying resource requirements and assigning responsibility for specific work, including deadlines and performance expectations. Uses information-gathering techniques to analyze situations and identify implications in order to make correct decisions. Has mechanisms to monitor progress and to make changes as required. Ensures staff members' awareness that they will be accountable for achieving the desired results through planned programme evaluation and individual performance appraisal. Ensures that the staff is provided with the necessary tools.

Key Indicators: Problem Solving and Analyses - Grasps the critical aspects of a problem by analysing all relevant factors and perspectives, both internal and external to the team, and initiates workable solutions; Decisive Judgement - Analyses issues and problems, including the effects of decisions; makes well-reasoned, timely and firm decisions, accepting full responsibility; Encourages democratic decision making by facilitating, acknowledging and addressing input from staff members and explaining decisions taken.


SMS Alignment: Identifies the key issues in a complex situation, analyses problems and makes sound decisions; Accepts responsibility for own decisions; Makes tough decisions when necessary; Involves others in deciding what course of action is appropriate; Evaluates pros and cons of alternatives and the impact of decisions on others and on the organization.