Judgement/Decision-making

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bullet2 Leadership

Competency Definition: Focuses on impact and results for the client – promotes and lives by an ethic of client service, seeking to produce significant and positive impact; Takes initiative and calculated risks - makes proactive attempts to engage clients and achieve desired results, taking calculated risks where appropriate, and follows up regularly to drive successful implementation;    Leads teams effectively – motivates and manages teams well, inspiring confidence and admiration in others; manages matrix fluidly by encouraging staff to work collaboratively with other units and offices; Displays positive attitude and enthusiasm – consistently approaches the work of the office with energy and constructive attitude; Takes decisions – makes informed and clear decisions expeditiously, which may include tough choices; changes direction, when required.

Key Indicators: Takes decisions – makes informed and clear decisions expeditiously, which may include tough choices; changes direction, when required.


SMS Alignment: Analyses problems and makes sound decisions; Makes tough decisions when necessary.