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Judgement/Decision-making | | |
 Judgement/Decision-making
Competency Definition: Identifies the key issues in a complex situation, and comes to the heart
of the problem quickly; Gathers relevant information before making a decision; Considers positive and
negative impacts of decisions prior to making them; Takes decisions with an eye to the impact on others
and on the Organisation; Proposes a course of action or makes a recommendation based on all
available information; Checks assumptions against facts; Determines that the actions proposed will satisfy
the expressed and underlying needs for the decision; Makes tough decisions when necessary.
Key Indicators: All above; analytical thinking.
SMS Alignment: All indicators.
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