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Judgement/Decision-making | | |
Analysis, Problem-Solving and
Decision-making
Competency Definition: COMPREHEND and DISTILL issues; IDENTIFY problem factors; DETERMINE appropriate
information; CHECK assumptions against facts; GENERATE creative solutions; TAKE
care of macro and long-term consequences of decisions; HAVE courage to take effective decisions.
Key Indicators: All above.
SMS Alignment: Identifies the key issues in a complex situation, analyses problems and
makes sound decisions; Accepts responsibility for own decisions; Makes tough decisions when necessary;
Evaluates pros and cons of alternatives and the impact of decisions on others and on the organisation.
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