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Results Driven | | |
 Operational Decision Making
Competency Definition: Relating and comparing data on operational (i.e. day-to-day) effectiveness
from different sources; establishing goals and requirements that reflect organisational values and
objectives; securing relevant information and identifying key issues, relationships and cause-effect
from a base of information; committing to a single course of action from several reasonable alternatives
based
on facts (resources, constraints and organisational values).
Key Indicators: Develops and considers alternatives.
SMS Alignment: Identifies opportunities to improve systems and performance; Readily adjusts
plans and priorities.
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