Results Driven

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bullet2 Managing Complexity

Competency Definition: Leads development of clear office strategy – anticipates and understands client needs, formulates clear strategic plans, prioritizes interventions, and allocates resources according to priorities; Manages projects effectively – consistently ensures timeliness and quality of project work carried out by the office; Develops innovative solutions - encourages and contributes creative solutions to address challenging situations.

Key Indicators: Anticipates and understands client needs; Manages projects effectively – consistently ensures timeliness and quality of project work carried out by the office.


SMS Alignment: Responsive to customer/client expectations as well as those of stakeholders and member states; Carries out an effective management of resources under shifting priorities to meet expected results within time, budget and quality standards.