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Results Driven | | |
Managing Complexity
Competency Definition: Leads development of clear office strategy – anticipates and understands
client needs, formulates clear strategic plans, prioritizes interventions, and allocates resources according
to
priorities; Manages projects effectively – consistently ensures timeliness and quality of project work
carried out by the office; Develops innovative solutions - encourages and contributes creative solutions
to
address challenging situations.
Key Indicators: Anticipates and understands client needs; Manages projects effectively – consistently
ensures timeliness and quality of project work carried out by the office.
SMS Alignment: Responsive to customer/client expectations as well as those of stakeholders
and member states; Carries out an effective management of resources under shifting priorities to meet
expected
results within time, budget and quality standards.
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