| |  | |
Getting the Best Out of People | | |
 Leadership
Competency Definition: Demonstrates qualities associated with leadership - competence, consistency,
self-discipline, integrity, and honesty. Provides direction, delegates work, supports and develops staff
and teams. Creates and maintains a working environment where staff members participate in decision making,
are treated equally, fairly and with respect, know what is expected of them, receive guidance and
regular feedback on their performance. Drives for results by motivating individuals and teams. Acknowledges
accomplishment of individual, team and higher level objectives and recognizes exceptional efforts.
Key Indicators: Self Discipline - Sets a good example of behaviour desired of others in
the work unit; Follows through on commitments to others; Coaching/Developing Others - Supports
staff members in
acquiring knowledge and experience important to their personal and career development; Motivating
Staff Performance - Motivates individual and team performance by communicating a clear sense of
purpose
and direction, encouraging participation in decision making, building consensus, providing positive
reinforcement, acknowledging good and exceptional performance, fostering a sense of identity with delegated
tasks and encouraging an environment of mutual trust and respect; Providing Feedback on Staff Performance
- Communicates regularly with staff members about what is expected of them and the criteria to
be used to measure their performance; Accurately evaluates their skills and expertise and identifies
both strengths and weaknesses in providing feedback as a basis for improved performance and job
satisfaction.
SMS Alignment: Leads by example; promotes mutual trust and commitment; Works with staff
to establish realistic performance expectations, gives frequent constructive feedback; provides coaching
as
required; Inspires, motivates and guides others towards mission-related goals.
|
