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Getting the Best Out of People | | |
 UNHCR
Learning Programme: Senior Management Leadership Programme.
Contents related to this competency:
Unit 1 – Organisational Culture
Content: Covers the objectives – to understand the nature of the organisational culture, and
its impact on the work and the outcomes of UNHCR; to analyse the organisational culture of UNHCR and
to
uncover some of the cultural assumptions in operation.
Unit 3 – Leadership and Communication
Content: Covers the objectives – to assess your current skill in listening and dialogue, to introduce
a model of effective communication, to apply a model of effective communication to performance dialogue.
Unit 6 – Diversity and Equity
Content: Covers the objectives – to raise individual self-awareness and to understand how one’s
gender and cultural background affects interaction with others; to be aware of diversity in perceptions
and
attitudes, and to pass its significance for management; to reflect on diversity and equity issues in
your workplace, and develop a diversity/equity profile of your work unit.
Unit 7 – Leadership and Management
Content: Covers the objectives – to develop an understanding of the difference between ‘leadership’
and ‘management’, to assess to which extent both of these can and should apply to your current job.
Unit 9 - Accountability
Content: Covers the objectives – to reflect on the real meaning of ‘accountability’, to develop
an understanding of common obstacles to accountability, and mechanisms to overcome these obstacles.
Competencies:
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