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Getting the Best Out of People | | |
 Personal Awareness and Empathy
Competency Definition: Demonstrating the qualities, traits or attributes (beyond intelligence,
technical competence or special skills) that contribute to the ability to effectively relate to and
identify with
peers, subordinates and superiors; conveying an image that is consistent with the organisation’s team.
Key Indicators: Maintains personal health and well-being.
SMS Alignment: Consistently develops and sustains cooperative working relationships;
fosters team spirit; supports the balancing of work/life considerations to enhance employee satisfaction;
expects
frequent constructive feedback.
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