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Getting the Best Out of People | | |
 Mentoring and Coaching
Competency Definition: SHARE wisdom and professional expertise with others; BE ENGAGED regularly
in professional exchanges; ASSESS accurately individual strengths and developmental needs;
FACILITATE individual learning; GIVE specific and timely recognition; PROVIDE feedback on actual behaviour;
GUIDE and SUPPORT on performance, career or succession trends.
Key Indicators: SHARE wisdom and professional expertise with others; PROVIDE feedback on actual
behaviour; GUIDE and SUPPORT on performance, career or succession trends.
SMS Alignment: Guides others towards mission-related goals; works with staff to
establish realistic performance expectations; Gives and expects frequent constructive feedback; provides
coaching as
required.
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